What time can I check in?
What time is check out?
Can I bring my pet with me?
Yes your pets deserve a holiday too! We have some pet friendly lodges, log cabins and glamping pods, please add on a pet at the time of booking. We allow strictly two dogs per accommodation, for any other pets please contact us on 01538 723412 or firstname.lastname@example.org
What is included in my Lodge or Log Cabin?
All of our Lodges & Log Cabins have their own hot tub, towels and bed linen are also included along with a welcome pack of fresh milk, tea/coffee, toiletries, dishwasher tablets, washing up liquid and toilet rolls. Each kitchen is fully equipped with appliances including a dishwasher and stocked with pots, pans, utensils, glasses, crockery and cutlery. Each one will have at least one TV and DVD player, please see specific accommodation pages from more information about what is included in each type.
What is included in my Glamping Pod?
Each Bluebell & Daisy Glamping Pod has a full size double bed with bedding included, please bring your own towels or add on towel rental at the time of booking. The en-suite bathroom has a hydro massage shower, sink and toilet. The kitchenettes in these pods include a mini fridge, microwave, kettle, toaster and hob along with pots and pans, utensils, crockery and cutlery. You will also get the use of a communal firepit & BBQ area. The Wild Flower & Bluebell & Diasy Plus pods also have a double bunkbed and sleep up to 6 people.
Can I BBQ onsite?
Our lodges & log cabins all have their own brick BBQ, you can either bring charcoal & firelighters with you or purchase them from our shop. You will find BBQ utensils provided in your kitchen.
The Bluebell, Wild Flower & Diasy Glamping Pods have a communal firepit, either bring your own logs & kindling with you or you can purchase them from our shop. Please do not use wood from our trees. There is also space to use disposable BBQ’s and you may bring your own gas BBQ to use in this area. Unfortunately, we can’t allow BBQ’s on your pod decking area. Utensils & a Marshmallow tree are provided in your pod.
If you are staying on our caravan & motorhome site you are welcome to use your own BBQ as long as it is raised off the ground. We do not allow any open fires or firepits on these fields.
Can we have visitors during our stay?
Yes you may book in up to 3 visitors to the site per day. All visitors must report to reception and are charged at £10 per day for adults and £5 per day for children under 16 years. We do ask that all visitors leave the site by 11pm and we reserve the right to ask any guests to leave the site immediately if they do not comply with the site T&Cs especially regarding behaviour.
Does the site have wifi or phone signal?
The phone signal around the site does depend on your device and network but is limited so we recommend by the park gates for the best signal.
You can join the local wifi service and purchase one of their data packages for your stay. We do have routers installed in each Lodge, Log cabin and Glamping Pod so you can arrange this once you check in from your accommodation or add it onto your bookign before arrival. Prices start from £8 for 3 devices for 1 day, £18 for 4 days or £25 for 7-days.
Due to our location we cannot guarantee either a phone signal or wifi strength. We cannot accept bookings that are wholly reliant on the uninterrupted provision of this service. We recommend switching off and enjoying your escape from everyday life!
Where is the nearest car charging point or petrol station?
You will find electric car charging points at Morrisons in Cheadle or Lidl in Uttoxeter. Unfortunetly due to our capacity you cannot charge your vehicle from your accomodation. A £100 charge will be given to anyone found charging their vehicle onsite. Your nearest petrol station is in Tean, ST10 4JF
Do you have bears at the park?
One of our most frequently asked questions! We have an abundance of wildlife on the park including birds, squirrels and deer but we are yet to discover bears in the woods. You will however find Mr Tubbs our park mascot at reception.